Find Your Perfect Plan
Choose the plan that's right for you, with flexible options for everyone from individuals to large teams.
Free
For casual users who need quick, simple conversions.
- 5 conversions per day
- Max file size: 10MB
- Email support
Basic
For individuals with regular conversion needs.
- 100 conversions per day
- Max file size: 100MB
- Email support
Pro
For professionals and power users.
- Unlimited conversions
- Max file size: 1GB
- Priority email support
Enterprise
For businesses with custom needs and high volume.
- Everything in Pro
- Custom integrations & API
- Dedicated account manager
Frequently Asked Questions
Have questions? We've got answers. If you can't find what you're looking for, feel free to contact us.
Can I change my plan later?
Absolutely. You can upgrade, downgrade, or cancel your plan at any time from your account dashboard. Any changes will be prorated and applied to your next billing cycle.
What is your refund policy?
We offer a 14-day money-back guarantee on all our paid plans. If you're not satisfied with our service, just contact our support team within 14 days of your purchase for a full, no-questions-asked refund.
Are my files secure with EasyConvert.io?
Yes, security is our top priority. All file transfers are encrypted with industry-standard SSL. Furthermore, we automatically and permanently delete all your files from our servers within 24 hours of conversion. We never share your files with third parties.
Which file formats do you support?
We support over 200 file formats across documents, images, audio, and video. The number of available formats depends on your plan. Our Pro and Enterprise plans include support for all formats, including specialized and professional ones.
What happens if I exceed my daily conversion limit?
If you reach your daily limit on the Free or Basic plan, you will be notified and will need to wait until the next day for your limit to reset. Alternatively, you can upgrade to a higher plan at any time to get more conversions instantly.
How do I cancel my subscription?
You can cancel your subscription at any time with just a few clicks from your account settings page. Your plan will remain active until the end of the current billing period, and you will not be charged again.
Can I convert multiple files at once?
Yes, batch conversion is available on our Pro and Enterprise plans. You can upload multiple files at once and convert them all to the same format, saving you a significant amount of time.
Do I need to create an account?
You can use our Free plan without creating an account for quick, anonymous conversions. To subscribe to a paid plan and manage your subscription, a simple account setup is required.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express. For our Enterprise plan, we also support invoicing and bank transfers.
Do you offer discounts for students or non-profits?
We do! We believe in supporting education and social causes. Please contact our sales team with your student ID or non-profit documentation to learn more about our special discount programs.